Administrative Manager | CARE Counseling, Inc.
Joanna McColgan, MA, is Administrative Manager at CARE Counseling, Inc. She helps prospective and current clients with scheduling, intake coordination, and administrative questions, and is fluent in English and Spanish. Her role is non-clinical.
Role focus: Client intake; scheduling; office operations; English and Spanish communication.
Languages: English and Spanish
Reaching out for counseling can come with questions about scheduling, paperwork, and how to get started. As CARE Counseling, Inc.’s Administrative Manager, I help prospective and current clients navigate those practical steps with warmth, clarity, and responsiveness. My goal is to help you feel welcomed and supported from your first contact with our practice.
I oversee scheduling, intake coordination, our virtual front desk, and day-to-day office operations. I work closely with CARE Counseling, Inc.’s President, Chief Operating Officer, and billing team to support clear communication and coordinated administrative services. I bring a thoughtful, organized approach to helping clients and staff find the information and assistance they need.
I am fluent in English and Spanish and bring experience from working in a local Montessori school. As a member of the Naperville/Plainfield community, I value the relationships that help people feel connected and supported. Outside of work, I enjoy family life with my husband, our three children, and our dog, Xena.
Joanna supports scheduling, intake coordination, and administrative questions. She works with CARE’s leadership and billing team to help clients navigate practical steps in accessing care.
Yes. Joanna is fluent in English and Spanish and can support administrative communication in both languages. Her role is administrative rather than therapeutic.
Contact CARE Counseling, Inc. to learn about our practice and how our team can help you get started.
