Patti Drake, MA
Chief Operating Officer | CARE Counseling, Inc.
Patti Drake, MA, is Chief Operating Officer at CARE Counseling, Inc. Her non-clinical role focuses on organizational operations, administrative coordination, and sustainable growth, drawing on experience in business leadership, higher education, insurance, and music education.
Role focus: Practice operations; administrative coordination; organizational growth; employee support.
About Patti
A welcoming counseling practice depends on thoughtful coordination, clear communication, and people who care about your experience. As Chief Operating Officer at CARE Counseling, Inc., I help strengthen the operational foundation that supports our clients and employees. My focus is on helping our organization run effectively while keeping people at the center of our decisions.
My background spans business leadership, higher education, admissions coordination, insurance, and music education. Through these experiences, I have developed an appreciation for listening carefully, building relationships, and helping people navigate unfamiliar processes. I bring that perspective to my work with CARE Counseling, Inc.’s President and Administrative Manager as we connect organizational priorities with practical, everyday operations.
I believe strong organizations create the conditions for people to do their best work. At CARE Counseling, Inc., I support clear processes, collaborative problem-solving, and sustainable growth that reflects our commitment to compassionate service. My goal is to help build an organized, responsive environment where employees feel supported and clients experience consistency and care.
Education
- Boston University | Boston, MA
Master’s degree in Music Teacher Education | 2019 - Columbia College Chicago | Chicago, IL
Bachelor of Arts in Music | 2016
Operational Skills and Qualifications
- Business leadership and operational coordination
- Administrative process development
- Client relationship management
- Cross-functional communication and collaboration
- Admissions and service coordination
- Account management and sales
- Insurance industry experience
- Salesforce Certified Associate
- Education and instructional communication
Frequently Asked Questions
What is Patti Drake’s role at CARE Counseling, Inc.?
Patti is Chief Operating Officer. She works with CARE’s President and Administrative Manager to connect organizational priorities with day-to-day operations.
Does Patti Drake provide therapy?
Patti serves in a non-clinical leadership role. Her work supports the organizational systems that help CARE’s clinical and administrative teams serve clients.
Next Step
Contact CARE Counseling, Inc. to learn about our practice and how our team can help you get started.